College Program

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FAQs

Typical hours for CPES students are 8-12 hour shifts with plenty of breaks provided.

  • If you are unable to make it to your shift or will be late, it’s important that you contact Cori AND the intern working check-in (Emma/Alex).
  • If you do not show up for a shift, and fail to let us know, you will be marked as a No Call/No Show and risk no longer being able to work.
    • CPES students that call-off 3 times will be asked to leave the program.

  • CPES schedules are based on a tiered system during May:
    • Tier 1 – All Event Days
    • Tier 2 – Event Weekends
    • Tier 3 – I500 Weekend Only
    • Note you may not be scheduled for all days in the tier.
  • To submit your availability after May, go to the following website: https://guestservices.brickyard.com/Login.aspx
    • Your username is: Your Email Address (the one you used to submit your application)
    • Your password is: Indy500!
      • The “I” is capitalized in the password and be sure to include the exclamation point (!).
  • After you log-in, please click on the “Update My Availability” button. You will then see the list of dates by event to select when you would like to work.

All IMS employees will be paid on a bi-weekly basis on Fridays. The pay period runs from Saturday through Friday and includes two pay periods. Checks are either direct deposited or sent to the address provided on-file. For payroll issues, contact Cori or Alex.

Starting pay rate for CPES is $12/hr.

Event staff members are able to access pay stubs, as well as other important information, in our UKG portal. For instructions on how to access this portal, please contact us at collegeprogram@brickyard.com.

  • The CPES uniform consists of a black polo shirt, black pants/shorts/skirts, a tan hat, comfortable shoes and your event credential. Always maintain a clean, professional, and approachable appearance.
    • Sweatpant material and gym shorts are not allowed.
    • Think golf attire.

  • Make sure to bring your credentials, uniform, backpack/bag/cooler, sunglasses, and weather appropriate clothing.
  • Do not bring personal items.

  • Lunch will not be provided. Please pack a lunch or money to buy food from concessions.
  • Water will be provided.

  • If there are any issues or concerns, first contact your area supervisor (yellow shirt). Then contact Cori, Emma, or Alex.
  • You can also contact Pagoda Command at 317-492-5500, ext. 5.

You can contact us at collegeprogram@brickyard.com or at 317-492-6534.