Digital Ticket Guide

General Information

Accessing your Digital Tickets

Digital Tickets to events at the Indianapolis Motor Speedway will be accessible via a mobile device only. Fans can access and manage their digital tickets when logged into their IMS account on IMS.com or when logged into the IMS Mobile App. Fans can also download their digital tickets to their Google Pay or Apple Wallet apps from IMS.com for easy offline accessibility.

The IMS Mobile App is available in the App Store for iOS users and the Google Play store for Android users .
Please note: Once your tickets are in the IMS Mobile app, ticket transfers are limited to one transfer.

Need Help?

Contact the IMS Ticket Office at 317-492-6700 or tickets@brickyard.com.

IMS.com on Mobile Device

How To Access your tickets

Step 1:

Visit IMS.com via your mobile phone's web browser, then select the “Sign In” account icon in the top right of the screen to log in to your account.

Step 2:

Once logged in, select “Manage Digital Tickets” at the bottom of the account maintenance page.

Step 3:

Select the “View Ticket” button and present your ticket on your mobile device at the gate. Please have your ticket ready to scan when you approach your entry gate. For expedited scanning, please maximize your device's screen brightness.

Step 4 (optional):

Add the ticket to your mobile wallet for easy offline access at the gates. Scroll up when viewing your ticket and select “Add to Apple Wallet” if you are using an Apple device, or select “G Pay | Save to Phone” if you are using an Android device. Open the wallet app on your mobile device and select your ticket to present at the gate for entry.

How to Transfer your tickets

A ticket transfer is only necessary when sending to someone other than yourself. Please do not transfer tickets to yourself.

Step 1:

Visit IMS.com via your mobile phone's web browser, then select the “Sign In” account icon in the top right of the screen to log in to your account.

Step 2:

Once logged in, select “Manage Digital Tickets” at the bottom of the account maintenance page.

Step 3:

Select the ticket you want to transfer by clicking the toggle button next to your ticket ID number. Then, select “Transfer Tickets.”

Step 4:

You may transfer tickets via text or email. To do so, enter the ticket recipient's first and last name, then enter the recipient's email address or mobile phone number that you want the tickets transferred to. Once all required fields have been filled out, select “Submit Transfer.”

How to Accept transferred tickets

Step 1:

The recipient will receive a text or an email informing them of the tickets they are receiving. The recipient must accept the tickets.

Step 2:

To accept the tickets, click the link in the text or email and log in to your IMS account. If you do not have an IMS account, you must create an account.

Step 3:

Once accepted, the tickets will be added to the recipient's account.

IMS.com on Desktop

How to Access your tickets

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Step 1:

Visit IMS.com on your desktop browser, then select the “Sign In” account icon in the top right of the screen to login to your account.

Step 2:

Once logged in, select “Manage Digital Tickets” at the bottom of the account maintenance page.

Step 3:

From here you may initiate a ticket transfer or accept a ticket transfer.

How to Transfer your tickets

A ticket transfer is only necessary when sending to someone other than yourself. Please do not transfer tickets to yourself.

Step 1:

Visit IMS.com on your desktop browser, then select the “Sign In” account icon in the top right of the screen to log in to your account.

Step 2:

Once logged in, select “Manage Digital Tickets” at the bottom of the account maintenance page.

Step 3:

Select the ticket you want to transfer by clicking the toggle button next to your ticket ID number. Then, select “Transfer Tickets.”

Step 4:

You may transfer tickets via text or email. To do so, enter the ticket recipient's first and last name, then enter the recipient's email address or mobile phone number that you want the tickets transferred to. Once all required fields have been filled out, select “Submit Transfer.”;

How To Accept transferred tickets

Step 1:

The recipient will receive a text or an email informing them of the tickets they are receiving. The recipient must accept the tickets.

Step 2:

To accept the tickets, click the link in the text or email and log in to your IMS account. If you do not have an IMS account, you must create an account.

Step 3:

Once accepted, the tickets will be added to the recipient's account.

IMS Mobile App

How to Access your tickets

Step 1:

Log in or create a new account with the same email used to purchase tickets from IMS. Complete email verification process.

Step 2:

Select the “My Tickets” tab at the bottom of the screen.

Step 3:

Click “View Your Ticket.”

Step 4:

Select the tab for the event you are attending under the “Your Tickets” tab.

Step 5:

Present your ticket on your mobile device at the gate. Please have your ticket ready to scan when you approach your entry gate.

How to Transfer your tickets (Limited to one transfer)

A ticket transfer is only necessary when sending to someone other than yourself. Please do not transfer tickets to yourself.

Step 1:

Log in or create a new account with the same email used to purchase tickets from IMS. Complete email verification process.

Step 2:

Select the “My Tickets” tab at the bottom of the screen.

Step 3:

Click “View Your Ticket.”

Step 4:

Select the tab for the event you are attending under the “Your Tickets” tab.

Step 5:

In the upper right-hand corner, select the share icon, then click “Share.”

Step 6:

Click the share icon next to the unique code and select the recipient you would like to transfer your tickets to. You can share via text or email.

How To Accept transferred tickets (Limited to one transfer)

Step 1:

The recipient will receive a text or email informing them of the tickets they are receiving. The recipient must accept the tickets.

Step 2:

To accept the tickets, download the IMS app and create an account or open the IMS App and log in.

Step 3:

Click “View Your Ticket.”

Step 4:

Select the “My Tickets” tab at the bottom of the screen.

Step 5:

Select “Got a Code?” in the upper right-hand corner of the screen.

Step 6:

Enter your ticket code in the space provided, then hit enter. Once accepted, the tickets will be added to the recipient’s account.

FAQs