How do I submit an application?
Applications may be submitted online, by
mail or at the IMS Ticket Office. You will be asked to make at least
three selections of stands in a variety of price ranges. If you are
awarded tickets in one of those three locations, your credit card will
be charged, and you cannot cancel your order. This generally occurs in
the late fall.
When will I be advised of my ticket assignment?
New ticket applications are fulfilled after the processing of all
renewal and upgrade requests. This generally occurs in the late fall.
Will I be contacted prior to my tickets being assigned?
IMS views ticket applications as an intent to purchase. You will not be
contacted to discuss options. Seat assignments are based on your
choices, availability and the application date. Seats will be assigned
based on the application date, and you will receive the best available
seat that fits your request.
All sales are final, no refunds.
What if I have a very specific request?
All specific requests, such as aisle, height, etc., should be noted in
the text box provided during the application process. While every effort
will be made to assign seats as requested, availability is determined by
the volume of renewal orders, making specific requests difficult to
fulfill. Best and closest available assignments will be made for those
with specific or difficult requests. Please remember that aisle seats
and seats under cover are at a premium. Only make those requests if you
absolutely must do so, but your ticket quality will decrease.
What if my ticket application cannot be fulfilled within any of my
preferred choices of stands?
If there is no availability within your stand choices, you will be
contacted by an IMS Ticket Office Representative and given an
opportunity to select from available locations. When setting up your
account information, please include a daytime telephone number and
accurate email address. If we cannot reach you and none of your
selections can be fulfilled, you will not be assigned any tickets to the Brickyard Weekend.
How may I check on the status of my application?
You can login to your account at IMS.com to check the status of your ticket
change (upgrade) or application request. An email will be sent once all
changes and new applications have been processed. If an application was
successful, your card will be charged on the date of your ticket
assignment. An email will not be sent until all upgrades and
applications have been processed.
How do I submit an application?
Applications may be submitted online, by mail or at the IMS Ticket Office. You will be asked to make at least 3 selections of stands in a variety of price ranges. If you are awarded tickets in one of those three locations, your credit card will be charged and you cannot cancel your order. This generally occurs in the late fall.
What should I know about my payment?
You will be asked to submit valid credit card information for any ticket
application. As credit card transactions for new ticket requests will
not occur until early fall, credit cards should have expiration dates
into 2023. You may contact at any time the IMS Ticket Office to update
your credit card information.
If I choose not to submit an application, when may I purchase tickets
directly from IMS?
Once all changes (upgrade) and new applications have been processed,
IMS.com will open for live sales in late fall.
What are the IMS Ticket Office policies?
You can view the Indianapolis Motor Speedway ticket policies
here.
I have submitted my reorder/application and need to make a change, what
should I do?
Amendments to applications and reorders must be submitted in writing.
Amendments can be sent to
tickets@brickyard.com
or mailed to:
Address:
Indianapolis Motor Speedway Ticket Office
P.O. Box 24132
Speedway, IN 46224-0132