Credential Office

Indianapolis Motor Speedway

***COVID-19 UPDATE: The IMS administration building is closed to the public due to the ongoing COVID-19 situation. To purchase tickets, please visit IMS.com or call us at 317-492-6700. For a general inquiry, please call our main line at 317-492-8500. We apologize for any inconvenience this may cause and appreciate your understanding during this time. 

The Indianapolis Motor Speedway Credential Office is located in the Main Administration Building at 4790 W. 16th Street, Indianapolis, IN 46222, just east of the roundabout at Crawfordsville Road and 16th Street.

Address & Contact Info:

4790 W. 16th St. Indianapolis, IN, 46222. View Facility Map

Hours of Operation:

Regular Hours:

  • 9 a.m. – 5 p.m., Monday through Friday.

Event Hours:

Purchasing Bronze Badges with the Indianapolis Motor Speedway

There are three ways to purchase Bronze Badges to the Month of May at the Indianapolis Motor Speedway.

  • The Indianapolis Motor Speedway Website. Order Now
  • In person at the Indianapolis Motor Speedway Credential Office during normal business hours (Monday through Friday from 9 a.m. to 5 p.m.) or during extended event hours.
  • By telephone at (317) 492-6500 request an order form.

The Indianapolis Motor Speedway Credentials Office accepts checks, money orders, cash and credit cards (Visa, MasterCard, Discover and American Express). Checks or money orders are only accepted up to 14 business days from the purchased event.

Visa, Mastercard, Discover, American Express

Payment must be made in full at the time of the order.

All credential sales are final – no refunds, no exchanges, no exceptions.

Lost or Stolen Credentials:

Remember that event credentials/products should be treated like cash. If your credentials/products are stolen, please call the Indianapolis Motor Speedway Credentials Office at (317) 492-6500 for assistance.

Accessible Parking:

Arrangements can be made through the Indianapolis Motor Speedway Ticket Office to accommodate guests who require accessible seating and parking. Accessible seats and spaces for wheelchairs and companion seats are available.

For more information and to purchase, please call the Indianapolis Motor Speedway Ticket Office at (800) 822-INDY (4639) or locally at (317) 492-6700.