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Ticket Marketplace Buyer

FREQUENTLY ASKED QUESTIONS

Get your questions answered regarding the Official IMS Ticket Marketplace if you are a fan seeking to purchase Indy 500 Race Day reserved seats.

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The Official IMS Ticket Marketplace is the only IMS-verified secondary ticket marketplace that allows fans to buy and sell Indianapolis 500 Race Day reserved seat tickets with other fans. As a buyer, tickets are sold by other fans and verified by IMS, so authenticity is 100% guaranteed.

Yes, a 10% fee is applied to the purchase price of IMS Marketplace tickets in addition to a $4 standard per ticket fee. If you select a paper ticket, there is a $9 standard order fee and additional fees for premium or international shipping.

Prices printed on paper tickets will differ from the final sales price, which includes the seller listing price plus IMS Marketplace fees.

Any person, regardless of age, must have a reserved seat ticket for admittance to reserved seating areas on Indianapolis 500 Race Day.

You will receive your tickets directly from IMS. Instructions to access your digital tickets will be delivered via email within 10 days of the scheduled event date. If you opted to receive paper tickets, you will receive a notification email when they are mailed or available for pick up depending on your selection at time of purchase.

If you select Digital Ticket delivery method, instructions to access your digital tickets will be delivered via email within 10 days of the scheduled event date. Digital Ticket Guide

If you selected Mail delivery method – you will receive a notification email from IMS when your tickets have been mailed.

If you selected Pick Up – you will receive a notification email from IMS when you may pick up your tickets at the IMS Ticket Office located in the Administration Building at 4790 W. 16th St. Indianapolis, IN 46222. Visit IMS.com for ticket office hours and information.

Yes, you will receive IMS seniority when purchasing Indianapolis 500 Race Day reserved seats on the Marketplace. You gain IMS seniority by purchasing tickets from IMS annually using the same IMS account.

No, IMS Marketplace buyers cannot renew tickets purchased on the marketplace. The original IMS ticketholder retains the right to renew reserved seat tickets sold on the IMS Marketplace.

Yes, once purchased, any IMS Marketplace tickets are now on your IMS account, and you can list them for resale. See Seller FAQs for more details.

IMS Marketplace tickets will be available on the same Indianapolis 500 reserved seat map as all other available tickets. They will be identified by the visual green marketplace symbol. You can show or hide these tickets in your search results by using the filters.