Ticket Office

Indianapolis Motor Speedway

The Indianapolis Motor Speedway Ticket Office is located in the Main Administration Building at 4790 W. 16th Street, Indianapolis, IN 46222, just east of the roundabout at Crawfordsville Road and 16th Street.

Address & Contact Info:

4790 W. 16th St. Indianapolis, IN, 46222. View Facility Map

Hours of Operation:

Regular Hours:

Event Hours:

Purchasing Tickets with the Indianapolis Motor Speedway

There are three methods to purchasing tickets to events at the Indianapolis Motor Speedway.

  • The Indianapolis Motor Speedway Website. Order Tickets Now
  • In person at the Indianapolis Motor Speedway Ticket Office during normal business hours (Monday through Friday from 9 a.m. to 5 p.m.) or during extended event hours.
  • By telephone at (800) 822-INDY (4639) or locally at (317) 492-6700.

The Indianapolis Motor Speedway Ticket Office accepts cash, credit cards (Visa, MasterCard, Discover and American Express), checks or money orders (accepted within 14 days business days from the purchased event).

Visa, Mastercard, Discover, American Express

Payment must be made in full at the time of the order. All ticket sales are final – no refunds, no exchanges, no exceptions.

The Indianapolis Motor Speedway reminds fans that purchasing tickets from secondary, unauthorized vendors may result in fraudulent purchases. Fans are encouraged to purchase tickets directly from the Indianapolis Motor Speedway Ticket Office.

Group Sales:

For inquiries of 20 or more tickets please contact, the Ticket Office at (800) 822-INDY (4639) or locally at (317) 492-6700 for assistance.

Event FAQs:

For ticket information and questions regarding specific event please select from the list below:

Stolen Tickets / Products:

Remember that event tickets/products should be treated like cash. If your tickets/products are stolen, please call the Indianapolis Motor Speedway Ticket Office at (800) 822-INDY (4639) or (317) 492-6700 for assistance.

Guests with Accessible Needs:

Arrangements can be made through the Indianapolis Motor Speedway Ticket Office to accommodate guests who require accessible seating and parking. Accessible seats and spaces for wheelchairs and companion seats are available.

For more information and to purchase, please call the Indianapolis Motor Speedway Ticket Office at (800) 822-INDY (4639) or locally at (317) 492-6700.

Ticket Office Policies
Tickets

Any person, regardless of age, must have a reserved seat ticket for admittance to seating areas.

Children 15 and Under

IMS has long been a family-friendly facility, offering free General Admission to all racing events for children 12 and under when accompanied by a paid adult. Starting this year, IMS will extend this offer to kids up to 15 years old, and will also introduce new grandstand family packages for several 2017 events.

Children 15 and under will receive free General Admission to any IMS event when accompanied by an adult General Admission ticket holder.

Upgrade Delivery Option

Premium shipping will be available as an option for $25 per order in addition to the processing fee for customers who wish to have tracking for their orders. Tracking information will be provided via email once the tickets have shipped from the IMS Ticket Office.

Ticket Reprinting and Product Replacement Fee

Remember that event tickets/products should be treated like cash. If your tickets/products are lost or left at home, IMS Ticket Office will re-issue replacements for a $5 per item replacement fee once the original order has been confirmed*. Tickets/products can only be deemed lost by the person who is listed on the account as the original purchaser with a valid ID. Original tickets/products will be voided and cancelled.

*There is no guarantee that replacements will be granted. IMS reserves the right to refuse the replacement and re-printing of lost tickets/products at their discretion.

Ticket/Product Orders Outside of the Unites States and Canada

Ticket orders outside of the United States and Canada must select one of the following delivery options:

Option 1: Premium Shipping

Now available for an additional $25 USD per order. This is in addition to the $7 USD processing fee which is charged for each order. With Premium Shipping you will be provided with a tracking number via email to follow each step of the delivery process. The $25 payment may be charged to your account by calling the IMS Ticket Office at (800) 822-INDY (4639) (Monday through Friday from 9 a.m. to 5 p.m. ET) and our representative will update the delivery status to premium shipping and charge your credit card on file.

Option 2: Hold for Pick-up

Call the IMS Ticket Office at (800) 822-INDY (4639) (Monday through Friday from 9 a.m. to 5 p.m. ET) and our representative will update the delivery status to hold for pick-up. Your ticket packet will be held in the IMS Ticket Office for pick-up upon your arrival. Extended hours are offered during event times and noted on the IMS Ticket Office website page. Once your order has been processed, notification for pick-up will be sent to your email address. A valid photo ID is required to pick up your packet. We recommend that you also bring a copy of your notification email as well. The IMS Ticket Office is located in the Administration Building at 4790 West 16th Street, Indianapolis, IN, 46222. This is east of the roundabout at Crawfordsville Road and 16th Street, outside Turn 1 at the track. The parking lot entrance is across the street from the Speedway Gas Station on 16th Street. For your convenience, the IMS Ticket Office is open extended hours during event times.

Fun Fact #33
Alex de Angelis became the first motorcycle rider to top 200 mph at the IMS, reaching a velocity of 201.3 mph in 2009.