Ticket Office

Indianapolis Motor Speedway

The Indianapolis Motor Speedway Ticket Office is located in the Main Administration Building at 4790 W. 16th Street, Indianapolis, IN 46222, just east of the roundabout at Crawfordsville Road and 16th Street.

Address & Contact Info:

4790 W. 16th St. Indianapolis, IN, 46222. View Facility Map

Hours of Operation:

Regular Hours:

Event Hours:

Purchasing Tickets with the Indianapolis Motor Speedway

There are three methods to purchasing tickets to events at the Indianapolis Motor Speedway.

  • The Indianapolis Motor Speedway Website. Order Tickets Now
  • In person at the Indianapolis Motor Speedway Ticket Office during normal business hours (Monday through Friday from 9 a.m. to 5 p.m.) or during extended event hours.
  • By telephone at (800) 822-INDY (4639) or locally at (317) 492-6700.

The Indianapolis Motor Speedway Ticket Office accepts checks, money orders, cash and credit cards (Visa, MasterCard, Discover and American Express). Checks or money orders are only accepted up to 14 business days from the purchased event.

Visa, Mastercard, Discover, American Express

Payment must be made in full at the time of the order. All ticket sales are final – no refunds, no exchanges, no exceptions.

The Indianapolis Motor Speedway reminds fans that purchasing tickets from secondary, unauthorized vendors may result in fraudulent purchases. Fans are encouraged to purchase tickets directly from the Indianapolis Motor Speedway Ticket Office.

Group Sales:

For inquiries of 20 or more tickets please contact, the Ticket Office at (800) 822-INDY (4639) or locally at (317) 492-6700 for assistance.

Event FAQs:

For ticket information and questions regarding specific event please select from the list below:

Stolen Tickets / Products:

Remember that event tickets/products should be treated like cash. If your tickets/products are stolen, please call the Indianapolis Motor Speedway Ticket Office at (800) 822-INDY (4639) or (317) 492-6700 for assistance.

Guests with Accessible Needs:

Arrangements can be made through the Indianapolis Motor Speedway Ticket Office to accommodate guests who require accessible seating and parking. Accessible seats and spaces for wheelchairs and companion seats are available. View More Information

ADATo purchase ADA Tickets and Parking or for questions regarding ADA, please contact the IMS Ticket Office at (800) 822-INDY (4639), or locally at (317) 492-6700 or ada@brickyard.com.

Ticket Office Policies
Tickets

Any person, regardless of age, must have a reserved seat ticket for admittance to seating areas.

Children 15 and Under

Children 15 and under will receive free General Admission to any IMS event when accompanied by an adult General Admission ticket holder.

Upgrade Delivery Option

Premium shipping is available for orders in the United States and Canada as an option for $25 per order, in addition to the $9 per order processing fee for customers who wish to have tracking for their orders. Tracking information will be provided via email once the tickets have shipped from the IMS Ticket Office.

Transfer of Tickets

The IMS Ticket Office will consider a ticket transfer request from IMS ticket account holders only. One individual, identified as the account holder, may hold the status of account representative. IMS no longer lists multiple names on an account. For questions, please contact us at transferrequest@brickyard.com.

Create Ticket Transfer Request | View Ticket Transfer Policy

Ticket Reprinting and Product Replacement Fee

Remember that event tickets/products should be treated like cash. If your tickets/products are lost or left at home, IMS Ticket Office will reissue replacements for a $5 per item replacement fee once the original order has been confirmed.* Tickets/products can only be deemed lost by the person who is listed on the account as the original purchaser with a valid ID. Original tickets/products will be voided and cancelled.

*There is no guarantee that replacements will be granted. IMS reserves the right to refuse the replacement and reprinting of lost tickets/products at their discretion.

IMS Account Credit Policy

All tickets and other products purchased from the IMS Ticket Office are final sales, made on a no-refund, no-exchange basis. There may, however, be circumstances when a credit (hereinafter a “Credit”) will be issued to the holder of an IMS Ticket Account. The circumstances under which a Credit may be issued, and the amount of each such Credit, will be determined by the IMS Ticket Office in its sole discretion. A Credit may be used only to purchase tickets or other products from the IMS Ticket Office. Credits are not transferable to other Ticket Accounts or otherwise. All Credits expire three (3) years from the date the Credit is issued.

Handling and Service Fees

Products purchased from IMS are subject to a per order handling fee and a per product service fee. Product renewals are only subject to a per order handling fee. The amount of these fees varies depending on the event and other factors. All products are subject to any applicable federal, state and local sales taxes.

Ticket/Product Orders Outside of the United States and Canada

Ticket orders outside of the United States and Canada must select one of the following delivery options:

Option 1: Premium Shipping

Premium shipping is available for additional $40 USD per order, in addition to the $9 USD per order processing fee. With Premium Shipping, you will be provided a tracking number via email to follow each step of the delivery process. The $40 payment may be charged to your account by calling the IMS Ticket Office at 317-492-6700, Monday through Friday from 9 a.m. to 5 p.m. ET. The ticket office representative will update the delivery status to premium shipping and charge your credit card on file. We cannot deliver via premium shipping to a P.O. Box; you must provide a physical address for delivery.

Option 2: Hold for Will Call

Call the IMS Ticket Office at 317-492-6700, Monday through Friday from 9 a.m. to 5 p.m. ET, and our representative will update the delivery status to hold for Will Call. Your ticket packet will be available at the IMS Ticket Office for pick-up upon your arrival. Once your order has been processed, notification for pickup will be sent to your email address. A valid photo ID is required to pick up your packet. We recommend that you also bring a copy of your notification email as well. The IMS Ticket Office is located in the Administration Building at 4790 West 16th Street, Indianapolis, IN, 46222. This is east of the roundabout at Crawfordsville Road and 16th Street, outside Turn 1 at the track. The parking lot entrance is across the street from the Speedway Gas Station on 16th Street. For your convenience, the IMS Ticket Office is open extended hours during event times as noted on the IMS Ticket Office website page.

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